Frequently Asked Questions
What can I expect for an initial consultation?
During our consultation we discuss what you are looking for help with and what your expectations are. I will give you information about my style of working and what we can address together. You will have the opportunity to ask questions that will help you determine whether we would be a good fit. If we both decide to move forward, then we schedule an initial session.
What is expected of me as a client?
I expect you to arrive on time for sessions and be open to communicating feedback to me about how therapy is going and what is working or not working for you.
What is your theoretical orientation and how important is that for choosing a therapist?
The way I practice therapy and relationship counseling is influenced by a number of different theoretical models and areas of research. Among some of them are Process Oriented Psychology, PACT, differentiation models, and neuroscience. While some people have specific preferences for a theoretical model when looking for a therapist, many people have good experiences just choosing a therapist based on who they feel comfortable with and can connect to.
Scheduling and Duration
How often do we meet for therapy?
I generally work with clients on a weekly basis until your goals for coming to therapy are met. In most cases weekly sessions are needed in order to develop momentum and traction toward achieving your goals.
How long are sessions?
Individual sessions are typically 50 minutes. Couples sessions are typically scheduled in 75 and 100 minute increments, though longer and shorter sessions can be arranged if they would best serve your goals.
How long can I expect to be in therapy?
This depends a lot on the issue that you are hoping to address in therapy and what your goals are. However, you should expect to have a sense fairly early whether the work we are doing is helping you move toward your goals. I will provide you with opportunities to evaluate along the way and give me feedback on how effective our work is for you. This can serve as our road map for the end of therapy.
Can I cancel or reschedule my appointment?
Yes. I require 24-hours notice to cancel or reschedule an appointment. For missed sessions and cancellations given without 24-hour notice, I charge the full session fee.
Fees and Insurance
What are you rates?
My current rate for individual therapy and couples counseling session is $150 per 50 minute session. I accept payment in the form of cash, check, credit cards, and debit cards (including FSA/HSA cards).
Can I use my insurance?
That depends on your insurance plan. Some PPO plans provide coverage for out-of-network providers. If that is the case for you I can provide a detailed monthly statement for you to pursue reimbursement from your insurance company. I am also an in-network provider for Alameda Alliance/Beacon.
Do you have a sliding scale?
I currently do not have any reduced fee slots to offer. I understand that while therapy is a worthwhile investment, it can also be an expensive one. Each person needs to consider what is affordable for their finances and circumstance. If you are needing a lower-cost option for therapy there are thankfully many quality training clinics that might work for you. Click here to see a list.
Where are you located?
I have an office in Oakland and one in Berkeley. My Oakland office is in the historic Hooper's Chocolates building on 4632 Telegraph Avenue in Oakland. The Berkeley office is located downtown at 2140 Shattuck Avenue. Both offices are conveniently near freeways, BART stations, and AC Transit bus lines.
Is there parking?
In Oakland, metered parking is available in front of the building and along Telegraph Ave. while more parking can be found on the side streets around 45th Street. In Berkeley, street parking can be very limited, but there are several lots within 3 blocks of the offices. The closest one is the Center Street Garage.
© 2017 Annie Chen, LMFT | (510) 992-3826